Last Updated: November 21, 2025
Thank you for choosing Karate Walk! We want you to be completely satisfied with your purchase. This Refund and Return Policy outlines our policies for different types of products and services we offer. Please read this policy carefully before making a purchase.
If we offer a free trial period for our premium subscription, you may cancel at any time during the trial period without being charged. You must cancel before the trial period ends to avoid being charged for the subscription.
You may cancel your subscription at any time through your account settings or by contacting us at info@karatewalk.com. Cancellations will take effect at the end of your current billing period. You will continue to have access to premium features until the end of the paid period.
Subscription fees are generally non-refundable. However, we may offer refunds on a case-by-case basis in the following circumstances:
Refund requests must be submitted to info@karatewalk.com with your account information and reason for the request. We will review each request and respond within 5-7 business days.
We do not offer pro-rated refunds for partial billing periods. If you cancel your subscription, you will not receive a refund for the remaining days in your current billing cycle.
All sales of digital products, including but not limited to MP3 music downloads, digital workout guides, and other downloadable content, are FINAL and NON-REFUNDABLE. Due to the nature of digital goods, once a download link has been accessed or a file has been downloaded, we cannot offer refunds or exchanges.
We may offer refunds for digital products only in the following limited circumstances:
If you experience any of these issues, please contact us at info@karatewalk.com within 48 hours of purchase with your order number and a description of the problem. We will work with you to resolve the issue or provide a refund if appropriate.
Where available, we encourage you to listen to previews or review product descriptions before purchasing digital content. By completing your purchase, you acknowledge that you have reviewed the product information and agree to our no-refund policy for digital goods.
You may return physical merchandise for a refund or exchange within 30 days of delivery if:
If you receive a damaged, defective, or incorrect item, please contact us at info@karatewalk.com within 7 days of delivery with:
We will provide a prepaid return label and send you a replacement item or issue a full refund, including original shipping costs.
To initiate a return:
1. Contact us at info@karatewalk.com with your order number and reason for return
2. We will review your request and provide return instructions within 2-3 business days
3. Ship the item back using the method we specify
4. Once we receive and inspect the returned item, we will process your refund or exchange
Return shipping costs are the responsibility of the customer, except in cases of damaged, defective, or incorrect items. We recommend using a trackable shipping method, as we cannot be responsible for items lost in return transit.
Once we receive and inspect your returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method. Please allow an additional 5-10 business days for the refund to appear in your account, depending on your financial institution.
If you would like to exchange an item for a different size, color, or style, please follow the return process above and place a new order for the desired item. We do not hold items for exchange.
The following items cannot be returned:
We are not responsible for packages that are marked as delivered by the carrier but are reported as lost or stolen. If your tracking information shows the package was delivered but you did not receive it, please:
We will work with you and the carrier to resolve the issue, but we cannot guarantee a refund or replacement for packages confirmed as delivered.
If you provide an incorrect or incomplete shipping address, we are not responsible for non-delivery or misdelivery. Please double-check your shipping information before completing your order. Address changes may be possible if requested within 24 hours of order placement and before the item has shipped.
You may cancel a physical merchandise order within 24 hours of purchase if the item has not yet shipped. To request a cancellation, contact us immediately at info@karatewalk.com with your order number. Once an item has shipped, it cannot be cancelled and must be returned following our return policy.
Digital product purchases cannot be cancelled once the download link has been accessed or the file has been downloaded.
All approved refunds will be issued to the original payment method used for the purchase. We do not offer refunds in the form of store credit, gift cards, or cash unless required by law. If your original payment method is no longer valid, please contact us to arrange an alternative refund method.
For international orders, customers are responsible for all return shipping costs, customs fees, duties, and taxes. Refunds will not include original shipping charges or any customs fees paid. Please be aware that international returns may take longer to process.
If you used a promotional code or discount on your purchase, the refund amount will reflect the actual amount paid after the discount was applied. Original shipping costs are non-refundable unless the return is due to our error or a defective product.
We reserve the right to refuse returns that do not meet our policy requirements, including but not limited to items returned after 30 days, items without proof of purchase, items that are damaged or used, or items missing tags and packaging. We also reserve the right to refuse service to customers who abuse our return policy.
We reserve the right to modify this Refund and Return Policy at any time. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date. Your continued use of our Service after any changes indicates your acceptance of the revised policy.
If you have any questions about our Refund and Return Policy or need assistance with a return or refund, please contact us:
Karate Walk
Email: info@karatewalk.com
Address: 5081 Andrus Ave., North Olmsted, Ohio 44070
We appreciate your business and are committed to ensuring you have a positive experience with Karate Walk. Thank you for your understanding of our policies.
